Fails to Render

RS works fine locally.
When accessed from the internet, I can see the report folders; I can select
a report; it processes "Opening...."; then (briefly) "Finding site xxxx";
then nothing. No circular icon that says "Processing Report", just a big
blank page.
I have tried it as Administrator, and from both an XP/IE and Windows 2003
Server box.
RS is running on IIS 6.0, Windows 2003.
I don't know what SP is on RS. How do I find that out?
Any suggestions will be appreciated.On Fri, 22 Apr 2005 10:56:04 -0700, "JohnWoll"
<JohnWoll@.discussions.microsoft.com> wrote:
>RS works fine locally.
>When accessed from the internet, I can see the report folders; I can select
>a report; it processes "Opening...."; then (briefly) "Finding site xxxx";
>then nothing. No circular icon that says "Processing Report", just a big
>blank page.
>I have tried it as Administrator, and from both an XP/IE and Windows 2003
>Server box.
>RS is running on IIS 6.0, Windows 2003.
>I don't know what SP is on RS. How do I find that out?
>Any suggestions will be appreciated.
Version info:
http://www.tfosorcim.org/archives/000351.html
Andrew Watt
MVP - InfoPath|||Thank you, Andrew, for the help in determining the SP. I am running the
latest release (8.00.878.00).
I still have the original problem: The report does not render, nor is there
any error message. The report renders fine when inside the intranet.
Please advise the best way to proceed to resolve this. I have several
clients who would like to use Reporting Services - but first I have to show
that it works!
"JohnWoll" wrote:
> RS works fine locally.
> When accessed from the internet, I can see the report folders; I can select
> a report; it processes "Opening...."; then (briefly) "Finding site xxxx";
> then nothing. No circular icon that says "Processing Report", just a big
> blank page.
> I have tried it as Administrator, and from both an XP/IE and Windows 2003
> Server box.
> RS is running on IIS 6.0, Windows 2003.
> I don't know what SP is on RS. How do I find that out?
> Any suggestions will be appreciated.|||Are you using fully qualified domain names or NetBIOS names? Can you browse
to http://server/reportserver instead of using the Report Manager UI?
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
> Thank you, Andrew, for the help in determining the SP. I am running the
> latest release (8.00.878.00).
> I still have the original problem: The report does not render, nor is
> there
> any error message. The report renders fine when inside the intranet.
> Please advise the best way to proceed to resolve this. I have several
> clients who would like to use Reporting Services - but first I have to
> show
> that it works!
> "JohnWoll" wrote:
>> RS works fine locally.
>> When accessed from the internet, I can see the report folders; I can
>> select
>> a report; it processes "Opening...."; then (briefly) "Finding site
>> xxxx";
>> then nothing. No circular icon that says "Processing Report", just a big
>> blank page.
>> I have tried it as Administrator, and from both an XP/IE and Windows 2003
>> Server box.
>> RS is running on IIS 6.0, Windows 2003.
>> I don't know what SP is on RS. How do I find that out?
>> Any suggestions will be appreciated.|||Thanks for the response, Brian!
I am using fully qualified domain names.
I tried going straight to reportserver, instead of using Report Manager UI.
When I do, the report renders normally: I see the icon and message, and it
renders. I greatly appreciate the suggestion, and shame on me for not
thinking of trying that.
The question remains, why Report Manager does not render. Any suggestions?
"Brian Welcker [MSFT]" wrote:
> Are you using fully qualified domain names or NetBIOS names? Can you browse
> to http://server/reportserver instead of using the Report Manager UI?
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
> > Thank you, Andrew, for the help in determining the SP. I am running the
> > latest release (8.00.878.00).
> >
> > I still have the original problem: The report does not render, nor is
> > there
> > any error message. The report renders fine when inside the intranet.
> >
> > Please advise the best way to proceed to resolve this. I have several
> > clients who would like to use Reporting Services - but first I have to
> > show
> > that it works!
> >
> > "JohnWoll" wrote:
> >
> >> RS works fine locally.
> >> When accessed from the internet, I can see the report folders; I can
> >> select
> >> a report; it processes "Opening...."; then (briefly) "Finding site
> >> xxxx";
> >> then nothing. No circular icon that says "Processing Report", just a big
> >> blank page.
> >>
> >> I have tried it as Administrator, and from both an XP/IE and Windows 2003
> >> Server box.
> >>
> >> RS is running on IIS 6.0, Windows 2003.
> >> I don't know what SP is on RS. How do I find that out?
> >> Any suggestions will be appreciated.
>
>|||Most likely, you need to set the ReportServerExternalUrl property. This is
described in the docs somewhere but I don't have the link handy.
--
Brian Welcker
Group Program Manager
Microsoft SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@.microsoft.com...
> Thanks for the response, Brian!
> I am using fully qualified domain names.
> I tried going straight to reportserver, instead of using Report Manager
> UI.
> When I do, the report renders normally: I see the icon and message, and it
> renders. I greatly appreciate the suggestion, and shame on me for not
> thinking of trying that.
> The question remains, why Report Manager does not render. Any suggestions?
> "Brian Welcker [MSFT]" wrote:
>> Are you using fully qualified domain names or NetBIOS names? Can you
>> browse
>> to http://server/reportserver instead of using the Report Manager UI?
>> --
>> Brian Welcker
>> Group Program Manager
>> Microsoft SQL Server Reporting Services
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
>> news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
>> > Thank you, Andrew, for the help in determining the SP. I am running the
>> > latest release (8.00.878.00).
>> >
>> > I still have the original problem: The report does not render, nor is
>> > there
>> > any error message. The report renders fine when inside the intranet.
>> >
>> > Please advise the best way to proceed to resolve this. I have several
>> > clients who would like to use Reporting Services - but first I have to
>> > show
>> > that it works!
>> >
>> > "JohnWoll" wrote:
>> >
>> >> RS works fine locally.
>> >> When accessed from the internet, I can see the report folders; I can
>> >> select
>> >> a report; it processes "Opening...."; then (briefly) "Finding site
>> >> xxxx";
>> >> then nothing. No circular icon that says "Processing Report", just a
>> >> big
>> >> blank page.
>> >>
>> >> I have tried it as Administrator, and from both an XP/IE and Windows
>> >> 2003
>> >> Server box.
>> >>
>> >> RS is running on IIS 6.0, Windows 2003.
>> >> I don't know what SP is on RS. How do I find that out?
>> >> Any suggestions will be appreciated.
>>|||Hi,
In the Report Manager, Site Settings try increasing the Report Execution
Timeout period
Mandar
"Brian Welcker [MSFT]" <bwelcker@.online.microsoft.com> wrote in message
news:enfGsNvSFHA.2336@.TK2MSFTNGP12.phx.gbl...
> Most likely, you need to set the ReportServerExternalUrl property. This is
> described in the docs somewhere but I don't have the link handy.
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@.microsoft.com...
> > Thanks for the response, Brian!
> >
> > I am using fully qualified domain names.
> >
> > I tried going straight to reportserver, instead of using Report Manager
> > UI.
> > When I do, the report renders normally: I see the icon and message, and
it
> > renders. I greatly appreciate the suggestion, and shame on me for not
> > thinking of trying that.
> >
> > The question remains, why Report Manager does not render. Any
suggestions?
> >
> > "Brian Welcker [MSFT]" wrote:
> >
> >> Are you using fully qualified domain names or NetBIOS names? Can you
> >> browse
> >> to http://server/reportserver instead of using the Report Manager UI?
> >>
> >> --
> >> Brian Welcker
> >> Group Program Manager
> >> Microsoft SQL Server Reporting Services
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
> >> > Thank you, Andrew, for the help in determining the SP. I am running
the
> >> > latest release (8.00.878.00).
> >> >
> >> > I still have the original problem: The report does not render, nor is
> >> > there
> >> > any error message. The report renders fine when inside the intranet.
> >> >
> >> > Please advise the best way to proceed to resolve this. I have several
> >> > clients who would like to use Reporting Services - but first I have
to
> >> > show
> >> > that it works!
> >> >
> >> > "JohnWoll" wrote:
> >> >
> >> >> RS works fine locally.
> >> >> When accessed from the internet, I can see the report folders; I can
> >> >> select
> >> >> a report; it processes "Opening...."; then (briefly) "Finding site
> >> >> xxxx";
> >> >> then nothing. No circular icon that says "Processing Report", just a
> >> >> big
> >> >> blank page.
> >> >>
> >> >> I have tried it as Administrator, and from both an XP/IE and Windows
> >> >> 2003
> >> >> Server box.
> >> >>
> >> >> RS is running on IIS 6.0, Windows 2003.
> >> >> I don't know what SP is on RS. How do I find that out?
> >> >> Any suggestions will be appreciated.
> >>
> >>
> >>
>|||I tried increasing the Report Execution Timeout period. It did not make any
difference.
"IB Ghost" wrote:
> Hi,
> In the Report Manager, Site Settings try increasing the Report Execution
> Timeout period
> Mandar
>
> "Brian Welcker [MSFT]" <bwelcker@.online.microsoft.com> wrote in message
> news:enfGsNvSFHA.2336@.TK2MSFTNGP12.phx.gbl...
> > Most likely, you need to set the ReportServerExternalUrl property. This is
> > described in the docs somewhere but I don't have the link handy.
> >
> > --
> > Brian Welcker
> > Group Program Manager
> > Microsoft SQL Server Reporting Services
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >
> > "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> > news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@.microsoft.com...
> > > Thanks for the response, Brian!
> > >
> > > I am using fully qualified domain names.
> > >
> > > I tried going straight to reportserver, instead of using Report Manager
> > > UI.
> > > When I do, the report renders normally: I see the icon and message, and
> it
> > > renders. I greatly appreciate the suggestion, and shame on me for not
> > > thinking of trying that.
> > >
> > > The question remains, why Report Manager does not render. Any
> suggestions?
> > >
> > > "Brian Welcker [MSFT]" wrote:
> > >
> > >> Are you using fully qualified domain names or NetBIOS names? Can you
> > >> browse
> > >> to http://server/reportserver instead of using the Report Manager UI?
> > >>
> > >> --
> > >> Brian Welcker
> > >> Group Program Manager
> > >> Microsoft SQL Server Reporting Services
> > >>
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >>
> > >> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> > >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
> > >> > Thank you, Andrew, for the help in determining the SP. I am running
> the
> > >> > latest release (8.00.878.00).
> > >> >
> > >> > I still have the original problem: The report does not render, nor is
> > >> > there
> > >> > any error message. The report renders fine when inside the intranet.
> > >> >
> > >> > Please advise the best way to proceed to resolve this. I have several
> > >> > clients who would like to use Reporting Services - but first I have
> to
> > >> > show
> > >> > that it works!
> > >> >
> > >> > "JohnWoll" wrote:
> > >> >
> > >> >> RS works fine locally.
> > >> >> When accessed from the internet, I can see the report folders; I can
> > >> >> select
> > >> >> a report; it processes "Opening...."; then (briefly) "Finding site
> > >> >> xxxx";
> > >> >> then nothing. No circular icon that says "Processing Report", just a
> > >> >> big
> > >> >> blank page.
> > >> >>
> > >> >> I have tried it as Administrator, and from both an XP/IE and Windows
> > >> >> 2003
> > >> >> Server box.
> > >> >>
> > >> >> RS is running on IIS 6.0, Windows 2003.
> > >> >> I don't know what SP is on RS. How do I find that out?
> > >> >> Any suggestions will be appreciated.
> > >>
> > >>
> > >>
> >
> >
>
>|||THANK YOU BRIAN! That is exactly what the problem was.
In the C:\Program Files\Microsoft SQL Server\MSSQL\Reporting
Services\ReportManager folder I changed the RSWebApplication.config file by
adding a line tagged with ReportServerExternalUrl:
<ReportServerExternalURL>http://MyDomain.com/ReportServer</ReportServerExternalURL>
"Brian Welcker [MSFT]" wrote:
> Most likely, you need to set the ReportServerExternalUrl property. This is
> described in the docs somewhere but I don't have the link handy.
> --
> Brian Welcker
> Group Program Manager
> Microsoft SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@.microsoft.com...
> > Thanks for the response, Brian!
> >
> > I am using fully qualified domain names.
> >
> > I tried going straight to reportserver, instead of using Report Manager
> > UI.
> > When I do, the report renders normally: I see the icon and message, and it
> > renders. I greatly appreciate the suggestion, and shame on me for not
> > thinking of trying that.
> >
> > The question remains, why Report Manager does not render. Any suggestions?
> >
> > "Brian Welcker [MSFT]" wrote:
> >
> >> Are you using fully qualified domain names or NetBIOS names? Can you
> >> browse
> >> to http://server/reportserver instead of using the Report Manager UI?
> >>
> >> --
> >> Brian Welcker
> >> Group Program Manager
> >> Microsoft SQL Server Reporting Services
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "JohnWoll" <JohnWoll@.discussions.microsoft.com> wrote in message
> >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@.microsoft.com...
> >> > Thank you, Andrew, for the help in determining the SP. I am running the
> >> > latest release (8.00.878.00).
> >> >
> >> > I still have the original problem: The report does not render, nor is
> >> > there
> >> > any error message. The report renders fine when inside the intranet.
> >> >
> >> > Please advise the best way to proceed to resolve this. I have several
> >> > clients who would like to use Reporting Services - but first I have to
> >> > show
> >> > that it works!
> >> >
> >> > "JohnWoll" wrote:
> >> >
> >> >> RS works fine locally.
> >> >> When accessed from the internet, I can see the report folders; I can
> >> >> select
> >> >> a report; it processes "Opening...."; then (briefly) "Finding site
> >> >> xxxx";
> >> >> then nothing. No circular icon that says "Processing Report", just a
> >> >> big
> >> >> blank page.
> >> >>
> >> >> I have tried it as Administrator, and from both an XP/IE and Windows
> >> >> 2003
> >> >> Server box.
> >> >>
> >> >> RS is running on IIS 6.0, Windows 2003.
> >> >> I don't know what SP is on RS. How do I find that out?
> >> >> Any suggestions will be appreciated.
> >>
> >>
> >>
>
>