fatal exception c0000005 EXCEPTION_ACCESS_VIOLAT

Hi
We are running SQL Server 2000 sp3 on a W2k3 Dell server.
Application has been running for years. In the middle of the morning
(today) we started getting an error at the workstation. At the server, we
see the following two errors in the application event viewer:
Error: 0, Severity: 19, State: 0
SqlDumpExceptionHandler: Process 55 generated fatal exception c0000005
EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
and
Error: 0, Severity: 19, State: 0
language_exec: Process 55 generated an access violation. SQL Server is
terminating this process.
Anyone have an idea as to what might be going on?
Virus scan is clean and we weren't doing anything to the server at the time
the errors started appearing.
Thanks
Jim
Call PSS and they will help you. The call should be free as AVs are usually
bugs in SQL Server.
Paul Randal
Dev Lead, Microsoft SQL Server Storage Engine
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jim Pattison" <Jim Pattison@.discussions.microsoft.com> wrote in message
news:8F6414A7-2EE9-4C8B-945E-BCD913331C5F@.microsoft.com...
> Hi
> We are running SQL Server 2000 sp3 on a W2k3 Dell server.
> Application has been running for years. In the middle of the morning
> (today) we started getting an error at the workstation. At the server, we
> see the following two errors in the application event viewer:
> Error: 0, Severity: 19, State: 0
> SqlDumpExceptionHandler: Process 55 generated fatal exception c0000005
> EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
> and
> Error: 0, Severity: 19, State: 0
> language_exec: Process 55 generated an access violation. SQL Server is
> terminating this process.
> Anyone have an idea as to what might be going on?
> Virus scan is clean and we weren't doing anything to the server at the
> time
> the errors started appearing.
> Thanks
> Jim
|||Jim,
Have you looked into the SQL Server error log to see if you have a 'dump' in
the error log. Last week I had an issue very similar after installing 3rd
party performance tools for evaluation. Nothing was installed on the server,
but the application was attempting to get performance information from the
server and was causing an Access Violation in SQL Server. I found more
information in the error log to search the web with. My solution was to
uninstall the 3rd party software, co that calls to the performance counters
would stop.
"Jim Pattison" wrote:

> Hi
> We are running SQL Server 2000 sp3 on a W2k3 Dell server.
> Application has been running for years. In the middle of the morning
> (today) we started getting an error at the workstation. At the server, we
> see the following two errors in the application event viewer:
> Error: 0, Severity: 19, State: 0
> SqlDumpExceptionHandler: Process 55 generated fatal exception c0000005
> EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
> and
> Error: 0, Severity: 19, State: 0
> language_exec: Process 55 generated an access violation. SQL Server is
> terminating this process.
> Anyone have an idea as to what might be going on?
> Virus scan is clean and we weren't doing anything to the server at the time
> the errors started appearing.
> Thanks
> Jim