Fatal Exception in SQL Server

Hello,
We got a SQL Server (no SP) running on Win 2k SP4. Recently been getting
this error message in event viewer and at the same time the program that
access SQL Server crashes.
Error: 0, Severity: 19, State: 0
SqlDumpExceptionHandler: Process 64 generated fatal exception c0000005
EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
Does anyone have any idea what it is please. Thanks
Andrew> We got a SQL Server (no SP) running on Win 2k SP4.
If this is SQL2000, apply SQL2000 sevice pack 4 + AWE memory hotfix first.
If this SQL2005, open a support case with Microsoft. But I'd strongly
suggest that you run SQL2005 on Windows 2003 SP1.
Linchi
"Huy (Andrew) V Nguyen" <andrew.nv@.gmail.com> wrote in message
news:%234ZSg%23cLGHA.3756@.TK2MSFTNGP10.phx.gbl...
> Hello,
> We got a SQL Server (no SP) running on Win 2k SP4. Recently been getting
> this error message in event viewer and at the same time the program that
> access SQL Server crashes.
> Error: 0, Severity: 19, State: 0
> SqlDumpExceptionHandler: Process 64 generated fatal exception c0000005
> EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
> Does anyone have any idea what it is please. Thanks
> Andrew|||Thank you for your reply. I already applied SP4 still the same message.
Where can I obtain AWE hotfix please.
Andrew
Linchi Shea wrote:
>> We got a SQL Server (no SP) running on Win 2k SP4.
> If this is SQL2000, apply SQL2000 sevice pack 4 + AWE memory hotfix first.
> If this SQL2005, open a support case with Microsoft. But I'd strongly
> suggest that you run SQL2005 on Windows 2003 SP1.
> Linchi
> "Huy (Andrew) V Nguyen" <andrew.nv@.gmail.com> wrote in message
> news:%234ZSg%23cLGHA.3756@.TK2MSFTNGP10.phx.gbl...
>> Hello,
>> We got a SQL Server (no SP) running on Win 2k SP4. Recently been getting
>> this error message in event viewer and at the same time the program that
>> access SQL Server crashes.
>> Error: 0, Severity: 19, State: 0
>> SqlDumpExceptionHandler: Process 64 generated fatal exception c0000005
>> EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
>> Does anyone have any idea what it is please. Thanks
>> Andrew
>|||You can get the AWE fix here :
http://www.microsoft.com/downloads/details.aspx?FamilyId=7C407047-3F1F-48B8-9E4C-DC32875E1961&displaylang=en
But you will need to log a case with Microsoft CSS , because the error you
posted is not sufficient enough , we need at least the stack output from the
AV , and if there was any mini dump created in the log folder during this
time...
So as linchi said please log a case with Microsoft CSS for speedy resolution
HTH
"Huy (Andrew) V Nguyen" <andrew.nv@.gmail.com> wrote in message
news:uVHDk9cMGHA.3264@.TK2MSFTNGP11.phx.gbl...
> Thank you for your reply. I already applied SP4 still the same message.
> Where can I obtain AWE hotfix please.
> Andrew
> Linchi Shea wrote:
>> We got a SQL Server (no SP) running on Win 2k SP4.
>> If this is SQL2000, apply SQL2000 sevice pack 4 + AWE memory hotfix
>> first. If this SQL2005, open a support case with Microsoft. But I'd
>> strongly suggest that you run SQL2005 on Windows 2003 SP1.
>> Linchi
>> "Huy (Andrew) V Nguyen" <andrew.nv@.gmail.com> wrote in message
>> news:%234ZSg%23cLGHA.3756@.TK2MSFTNGP10.phx.gbl...
>> Hello,
>> We got a SQL Server (no SP) running on Win 2k SP4. Recently been getting
>> this error message in event viewer and at the same time the program that
>> access SQL Server crashes.
>> Error: 0, Severity: 19, State: 0
>> SqlDumpExceptionHandler: Process 64 generated fatal exception c0000005
>> EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
>> Does anyone have any idea what it is please. Thanks
>> Andrew